Guest Editor
October 07, 2024
“Want to improve the guest experience? Go to work every day.”
Without being on property every day, you'll miss those small moments—those often subtle, but sometimes significant opportunities to make an impact.
View Alllearn from industry leaders.
“Make people love your
hotel so much they want to live there.”
Vivian Feinstein-Gough
“Tired of talking about direct bookings? Me too.”
David Chu
Flash Report
snackable insights for busy hotel marketers.
April 19, 2024
Are you listening to your website visitors?
Tapping into website visitor behavioral signals can help uncover what user experience improvements can be made on your hotel website.
February 16, 2024
Are you tracking in-store restaurant visits on Google?
For the longest time, gauging the success of restaurant campaigns relied solely on tracking website visitors, leaving uncertainty about whether they actually dined at your hotel restaurant. Google's new tool attempts to fill the gaps.
January 29, 2024
Is your sales and catering team leading or following?
Sales and catering teams have the power to shape events so that they not only work in the best interest of the planner but also in the best interest of the hotel’s bottom line.
by Design
behind the scenes of tambourine's creative projects.
August 16, 2024
What goes into a Brightline takeover?
March 18, 2024
Put your hotel on the map
Instrumental tactics
join the growing list of hoteliers who rely on instrumental tactics.
